
Resource Optimisation Model
The union has received 30 ROMs from
the West and North Area offices. Only
one post office has been recommended for extra resources.
Management is proposing to cut resources in all
other offices.
The union
has placed these ROMs in dispute for the following reasons:
The
union office is now receiving ROMs for the Central Area.
Our
other advice for retail members is that you need to remember unpaid,
voluntary
work can mean loss of paid hours for your part-time
work-mates.
Many
of our members think they are helping out by coming in early to
organise the
tills, or stock the shelves, or they stay back to finish up thinking to
make it
easier on the work group.
Often, senior management take advantage of this kindness and try to cut paid part-time hours. Australia Post by law is required to pay for all time worked. It is necessary to roster this work within paid hours e.g. some-one can be rostered to start early or stay late, or if you do work over your roster then time-in-lieu should be given or over-time paid.
Post Date: 8th February 2012 | Branch Secretary Postal
ELECTRIC AUSSIE MAIL BIKES (E-AMB)

Members had wrongly only been paid penalties on hours they worked after 6pm, instead of for the entire shift. Before Christmas, an agreement was struck after a meeting with members who were affected, that involved the payment of the penalty rate back to November 2008 at the current rate of pay with the first year being paid before Christmas, the ongoing rate of pay being rectified at the same time, and the remainder being paid before February 3, 2012.
A Deed of Release was drawn up to that effect.
We then had Decipha renege on signing the deal. They only paid 6 months worth of back pay, and then reneged on the rate at which it would be paid i.e. at current rates of pay. Members had accepted that they would not go back and charge Decipha the whole six years’ worth of back pay in recognition of the more generous offer of the current rate of pay instead of the amount payable at the time. Obviously the value of that money has changed over time and members would be within their rights to charge interest on money owed.
Now that the Silly Season is over, the union will be acting to sort out this silly decision of Decipha.
There are also 2 night-shift workers who are owed 15% penalties because they were under-paid for their hours worked before midnight. A letter of demand has been sent on their behalf claiming 6 years’ back pay.
Unfortunately, for the early morning shift at Decipha the clause governing their penalty rates has been differently worded and they are only eligible for a 15% penalty rate for the hours they work before 6am.The first is a long-standing one about the mis-use of agency staff. Management have agreed to make a small number of long-term agency staff permanent, but the union wants all eligible agency staff to be made permanent.
There is also a dispute about the contracting-out of the Stamp Destruction job. The potential for corruption and error is rife if this job is contracted out. After the disaster of the contracting-out of retail fulfillment, you would think management would know better.
We also have an outstanding re-classification matter to resolve.To our horror, the union discovered
that management had had agency staff working there for more than 5
years and
that these agency staff were acting in higher duty positions. This is just a blatant
breach of our
industrial instruments. There
is also a
strong concern about the work-loads of staff in this section. The good news is that
Credit management members
are getting organised and are electing a shop-steward and health and
safety
representative to work with the union office to resolve their many
issues.

ABUSE
OF THE DISCIPLINARY CODE
There has been a spate of dismissals at the Customer Call Centre at Pinewood. You might think there is a gang of thugs or thieves suddenly taking up employment there?
No, just a couple of ex-Telstra managers trying out Telstra tactics in Australia Post. Brady Jacobsen and Sharon Anderton were a partnership at Telstra and now they are trying out their ‘psychological warfare’ tactics at the CCC. The use of the Employee Counselling and Disciplinary Policy(ECDP) has increased dramatically and the staff attrition rate has sky-rocketed.
Before the Call Centre moved to Pinewood, it was generally a happy workplace and staff tended to stay for long periods of time. Now the average length of employment is 12 months and it is a very toxic workplace. For example, of 13 new employees who started in October 2011, there are now only 3 of these employees still at the CCC.
While many workplaces in Australia Post over-use the ECDP, consider how extreme these examples are.
One member was put up for a Warning Counselling. His crime was that he had ‘failed to notify of sick leave.’ The facts of the matter were that he had severely cut his thumb on a glass while washing up before going to work and had spent the day first at the doctor’s and then at the hospital on the doctor’s referral. He attended work early the next day and explained his inability to notify and provided his medical evidence. He, then had had to go home because his continuing incapacity to work which was duly certified with medical certificates. Although this Warning Counselling was ‘torn-up’ after two interviews and union intervention, it indicates management’s ‘unreasonable’ attitude which has only worsened over the following months.
Management gave out a Warning Counselling to a member because she failed to get a customer to confirm his name twice. She had correctly captured it the first time! They are now trying to sack her because after taking a person’s name and tracking number for an eParcel she stated the person’s address instead of eliciting that directly from the customer.
Management here has lost the plot with their ‘psycho-babble’, their surveillance of employees’ work phone calls and emails, and their unreasonable ‘time and motion’ regimes. The union has been told that they want to reduce the 7 second allotment of time for ‘After Call Work’ even further?!!
The union is going to formally complain to higher level management but if these ‘bullies’ aren’t brought into line, stronger action will be taken.
Members should be aware that they can open themselves up to disciplinary charges by commenting about their employer and supervisors on social media.
The best rule is DON’T DO IT!
Remember that your Facebook Friends
may not be your real friends and those words you keyed in without a
thought are
recorded and accessible as a permanent and public record.


